Shipping Policy
1. Processing Time
All orders are processed within 3-5 business days after receiving your order, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with shipping details.
2. Delivery Rates & Estimates
Shipping costs vary depending on your location and the selected shipping method. Estimated delivery time is 7-14 days, depending on your region.
3. Delivery Methods
We ship our products using reliable courier services. Once your order is dispatched, you will receive a tracking number to monitor your delivery status.
4. International Delivery
Yes, we ship worldwide! Delivery times may vary based on your location and customs processing in your country.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking details, allowing you to monitor your package’s journey until it arrives at your doorstep.
6. Delivery Address
Please ensure that your shipping address is accurate at checkout, as we are unable to modify it after your order has been processed. Incorrect addresses may result in delivery delays or failed deliveries.
7. Lost or Damaged Products
If your order is lost in transit or arrives damaged, please contact us immediately at customersupport@verxx.nl. We will work with you to resolve the issue by offering a replacement or refund if applicable.
8. Free Delivery
We offer free shipping on select products and promotions. Check our website for details on eligible orders.
9. Returns & Exchangess
We accept returns and exchanges within 30 days of delivery, provided the item is unused and in its original packaging. If you experience any issues with your product, please refer to our Return & Exchange Policy or contact our support team for assistance.
Contact
At Verxx, we value your feedback and are here to assist you with any questions or concerns.
You can easily reach out to us through our email form or by sending a manual email. For inquiries, support, or assistance, please email us at: “Customersupport@verxx.nl”
We aim to respond to all inquiries promptly to ensure you have the best experience with our brand.
Thank you for choosing Verxx!